When a piece of equipment leaves the factory it will be marked with a unique serial number and/or model number. This allows us to identify the specific part and its configuration.

In the case of loading arms, they will be fitted with an identification plate which provides this information, usually located somewhere near the inlet swivel.

If the absence of either of these numbers, we will ask you to provide as much of the following information as possible;

  • Original purchase order number and date
  • Drawing or drawing number
  • Dimensions, materials and configuration

If you are unable to provide this information we may ask you to provide photos of the component in question. Alternatively, we will be happy to visit site in order to identify the parts for you.